This was the first time I ordered from the site. Everything is adorable. It was difficult to choose, there were so many items I liked. I ordered five items and received four, one was missing. I reached out to customer service and not only did they offer to refund but sent me a replacement at no charge. Very much appreciate it. Great customer service something you don’t find that often today. I will definitely be back and will tell friends and family about Four Little Monkeys. l very happy with all the items ordered- great quality, adorable - can’t wait to give them as a gift and see them on my 2 1/2-year-old granddaughter.